Wednesday, March 27, 2013

Paradox of Choice

Ever hear of the "Paradox of Choice"?  No?  I guess it is not something most performers and storytellers sit around and talk about as they have a cup of coffee together.  I've never seen a bunch of tellers finish a great night of stories and have someone turn and say, "Hey, let;s grab a RC Cola and some Moon Pies and sit up all night talking about the Paradox of Choice!".

So what is it?  Well, to put it simply, consumers get stressed when there are too many choices and products perform better when there are fewer choices.


In other words, if you make coffee mugs and offer 21 different colors, 7 different shapes and 5 handle designs you may be doing yourself an injustice with buyers.

It is likely you would do just as well or better with two or three choices.  The same is true in a selling situation.  When I was a Sales Manager we taught Sales Reps to talk about no more than two or three products (pharmaceuticals) and to feature just one and make passing mention of the others.

Too much information clouds the decision making process and can often cause the buyer to shut down.

What does this mean for you as a storyteller?  Well, it is an old drum I have beat on before with you.  As you market don't use brochures that list every program you have ever developed.  I've done it, you have too!  We print these lovely AND expensive brochures  with lots of choices.

I EVEN HAD A "MAKE YOUR OWN PROGRAM" CHOICE IN THE LIST!

Instead I now develop programs aimed at specific markets and promote ONE program or perhaps two when I contact them.  For example, as I added Buffalo Bill Cody to my list of programs I made contact with every venue that I performed as Mark Twain.  A simple postcard to those venues brought in quite a few gigs. I've done several hundred Twain gigs over the past few years and each one is a "hot prospect".

I've successfully done the same thing with other programs at these venues.  Instead of one gig and done, I've "sold" a series of programs to them... Twain, Celtic programs, Patriotic programs and of course my favorite - Mountain stories about my Cousin Peanut and his off kilter kinfolks.

You see, if I had listed all these programs and given them a brochure they might not have contacted me and asked for any of the listings.  When I eliminate the multiple choices and offer one at a time they call quite often!

WHY?  First of all it is easier for them to see one choice and decide to contact me for that particular program.  Second, by sending out a postcard about one program and tying it to a time of year it also can give a sense of urgency.  "Better call now to schedule that Celtic program for March or I might not get on Stephen's calendar".

So what do you do now?  Plan specific campaigns for specific programs.  Plan your marketing with a calendar at hand.  Give yourself a lot of lead time so you can make multiple contacts to targeted venues.

I do a postcard first, follow up with an e-mail if I have an e-mail address and often a third contact with a phone call or another postcard, especially if I am on the road and will be in a certain area.

The second postcard in that situation often has a label on the front noting I will be in their area on a certain week and have dates and times still available.  If I am not traveling I will still do a label (often a gold label) mentioning I still have great dates available.

Yes, it takes some coordination and yes, I do overlap campaigns as I market to several types of venues at once.  But it gave me 130+ gigs each year for the past several years.

Try it... You'll like it!

UPDATE: As requested, I am sharing a postcard I did a while back that I aimed at a specific market - preschools and kindergartens.  The front of the postcard is bright with some primary colors.  The figures are simple drawings and I emphasize Princess Stories - for little girls, of course.  I think this was sent out at the time that "Tangled", Disney's Rapunzel remake was coming out.



 and the back emphasizes learning, good deeds (values and morals) listening and communications skills.  I also throw a little hook... I can dress up for the program.  That caught the attention of several teachers and helped get several gigs.


Saturday, March 16, 2013

Thoughts on this day of Jubilation

It is early morning and the sun has yet to shine.  Up at 5:00 and full of thoughts, prayers and memories as I celebrate my Diamond Jubilee - the 60th anniversary of my birth.  A string of lights hang on the railing outside the window and as I sit and wait for the dawn those lights shine in the darkness and cause me to stop and reflect.  To see the gems of bright memories and blessings that are mine.

There are, of course some times of darkness, sadness and yes, even hurt and pain in any life, in my life.  Even in those dark hours just before dawn, in those coldest days when the soul cries out, "Come Sweet Spring", even on those days there is joy, comfort and blessings.

I am blessed by family.  Surrounded from my earliest days by family, Daddy and Mama, younger brother Mike and such a wonderful extended family of Grandparents, an army of Aunts, Uncles, Great Aunts and Uncles that all loved a skinny little boy with glasses and dreams and an imagination bigger than his britches.  Blessed now by a wife, Oh My Darlin', who loves me unconditionally, who told me recently as we talked, "yep, you are eccentric".  Blessed by our kids... yes, we will live through their growing up.

My blessings include dear friends, loyal and steadfast, true through the hardships, walking as yoke-fellows through the joyous days, laughing and weeping as I laugh and weep. I am blessed by you and hope you receive blessings from knowing me.

I am blessed with a wonderful home, have had great jobs and have the best job of all... I can follow my dreams and tell stories, write, sing, laugh and make folks smile.

I can share dreams, photos and memories of home and the mountains and remind you of a time and place precious to all of us.  A place just down the holler, just there, see it?  Where the hill sides are green with new growth, the sourwood trees are a-blossom and honeybees sing and buzz as they work the blooms.

A little ol' creek glugs and giggles as it wanders through and look yonder, look into the dappled waters and see minnows darting one way and another.  Your eyes blur as you watch and and almost hypnotized you realize they are spellin' your name... spellin' my name and a message to each of us in a language as old as the hills.

The mountains, ancient mountains groan and creak with age.  The rocks and rives whisper and call.  They call to me, to the ancient memories of hearth and home.  Perhaps they remind me, remind us of other mountains deep in ancestral memories, green hills and heather, peat fires and tartans.  Ancient homesteads and Celtic ancestors.

 But as I sit in the quiet darkness I smile as I know with certain knowledge that soon it will be dawn.  Soon Spring will rush in, flowers will bloom and new life will begin as it always has.  I revel in that knowledge because it reminds me again of my many blessings.

Know this, dear Cousins, I smile this quiet smile and look forward to this day.  I know, as a singer once said, that there are more days behind me than are before me.  Though most outlive their designated threescore and ten, if I should die before I wake tomorrow, I know where I am going.  I know Who I belong to.  I know I am His and He is mine.

For you see, this place, these blessings are but a shadow, a glimpse and glimmer of that place He has prepared for me.  I am a Child of the King, joint heir with Jesus, who is the Christ.  I know in my heart and am secure in that promise.  I am not one to push myself or my faith off on others to offend.  Just know on this day I need to speak, to sings of the blessings that fill my life.  I need to say this to honor and magnify Him

I know that a place is prepared for me, though I hope there are some hills and hollers in Heaven.  An old gospel song speaks of "a cabin in the corner of Glory" and I would be fine with that.

I am thankful today.  I am blessed and you bless me by taking a moment to share these thoughts.

Stephen